K. Alliance, Lynne Wiekert – Customer Service over the Telephone

Description

Customer Service over the Telephone

When customers are happy and content then your business will flourish. Our Customer Service training course provides your staff with the essential tools that teach them how to properly deal with angry customers and how to keep your customers happy. For those that need a bit of extra help or are entirely new to the industry, we have our self-study Customer Service training videos that will teach you everything there is to know about proper customer service. The basis of any great business is great customer service since it plays a very critical role in keeping customers happy and having them come back. With our Customer Service training courses, you will learn form professional instructors in the field, who have years of experience. You will learn everything from in-depth Customer Service training videos. This soft skills training course will help you learn how to build your customer base tenfold.

Archive: https://web.archive.org/web/20120120061826/http://www.kalliance.com/soft-skills-training/customer-service.htm